Join us and make a positive impact on the world

Through our projects and engagements, we are making a positive impact on the world with our clients, with particular highlights (in Digital Customer) being our work in Life Sciences and in the Not-For-Profit sector, and many others.

As an Intern within the Digital Customer team, your role will be to advise and support leading (inter)national companies in implementing and optimising commercial processes enabled by cutting-edge technologies. In addition to investing in your development, we offer an attractive set of primary and secondary conditions, including but not limited to flexible working conditions, an active Young Deloitte network, empowered by well-being programs, and a responsible and green business environment. 

Click here to find out more about Deloitte Digital

How you can make an impact

• Defining, analysing and mapping commercial processes and the related impact on the organisation;
• Drafting business requirements and advising clients on improvement actions;
• Designing how technology can best enable the commercial process, and implementing this design in Salesforce;
• Supporting workshops preparation and execution for process design and improvement;
• Maintaining good client relationships at your level;
• Contributing to project deliverables, as well as the deliverables of your team;
• Recommend actions for continuous improvement

Who we are looking for

• You are passionate about how business can use technology and digital tools to transform customer experience;
• You are sharp, analytical and focused on substance;
• You have basic skills in IT and an interest in understanding how commercial technologies work and can be customised according to the requirements and wishes of our customers;
• You have an affinity with commercial sales and service processes;
• You are professionally driven and ambitious, you do not let go of the challenge until there is a solution, and you show commitment to the realisation of the solution in practice;
• Experience with CRM and specifically Salesforce is a plus;
• Experience and knowledge of agile project methodologies and design thinking is a plus;
• You are open to working abroad and you have a good sense of political relationships and cultural differences.
• Fluency in German and English is essential, fluency in French or Italian is a plus

Your team

You will be come part of a dynamic, diverse, multinational, and multi-disciplinary team of highly motivated professionals at our Zurich office. We offer you the opportunity to grow both personally and professionally through our trainings and mentoring programmes, on-the-job learning, but also by connecting you with our Deloitte global network of Salesforce practitioners.

Life at Deloitte

As one of the leading global consulting and auditing companies, Deloitte is passionately committed to shaping the future. In Switzerland, we provide industry-specific services in the areas of Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax & Legal. With more than 2,000 employees at six locations in Basel, Berne, Geneva, Lausanne, Lugano and Zurich, we serve companies and organisations of all legal forms and sizes in all industry sectors. 

At Deloitte, you can make an impact that matters for our people, our clients and society. We offer an inclusive environment where you can grow your own way and build upon the purpose that drives you. You will benefit from flexible working conditions, wellbeing and parental programmes and form lifelong connections in an international and dynamic environment. Want to know more about life at Deloitte? Go to http://www.deloitte.com/ch/careers. 

What impact will you make?

How to apply 

We look forward to hearing from you! Please click on "apply now" to submit a complete application, including CV, cover letter, references and degree certificates. 

If you have any questions, please contact Nadia at talent@deloitte.ch  

*All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability, in accordance with applicable law.

We do not accept applications from recruitment agencies for this position. 

Deloitte AG and Deloitte Consulting AG are Swiss subsidiaries of Deloitte LLP, the DTTL member firm in the United Kingdom.